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Gather fast and accurate customer feedback with the Digivey Survey Software.

About Digivey Survey Software

Hassle-free interactive surveys from data collection to survey reporting.Digivey is a comprehensive and intuitive PC-based survey software package that helps users manage the complete survey process from questionnaire creation to survey reporting. The feature-rich survey software provides a user-friendly survey environment. It is equally well suited for self-administered surveys (self-service) and interviewer-assisted surveys.

 

Users can leverage the power of interactive customer feedback at the point-of-experience, point-of-care and point-of-sales within a dynamic, self-managed survey process that reduces workload, time and cost. Customer satisfaction, visitor satisfaction and patient satisfaction surveys can be created quickly. Where desired, the set-up of interactive quizzes and assessments is easily accomplished using the advanced questionnaire design features of Digivey Composer.

 

Digivey surveys are friendly to the environment: The Digivey surveys not only eliminate the use of paper for data collection, in addition, Digivey supports and promotes electronic reporting where reports are converted in a PDF document that can be shared electronically. Moreover, color charts can be easily exported for direct distribution to others or to be embedded in PowerPoint presentations or Word documents.

 

Hassle-free touch screen survey management:

Example of Digivey survey screen with matrix questionInteractive Surveys that go anywhere, anytime

Digivey is a proven survey tool that has gathered millions of touch screen survey data records within a wide range of industries and all sizes of businesses and organizations. The types of projects that can be conducted with Digivey are manifold. Digivey has been  successfully used from simple customer satisfaction surveys to comprehensive studies comprising hundreds of questions, including multimedia, video, sound, several selectable languages, survey activation via swipe card, bar code scans, signatures, customized document prints at the send of each survey, printed and virtual coupons, and many usage more.

 

Digivey is the must-have survey tool for anyone who takes modern interactive surveys collected with touch screen computers and tablet PC's seriously.

 

Questionnaire design is the key to survey success

 

The importance of survey- and questionnaire design should not be underestimated and there should not be a compromise when it comes to the design of survey questionnaires since the quality of the survey questionnaire ultimately determines the quality and accuracy of the survey results: Quality questions IN - Quality data OUT.

 

Digivey is backed by in-house software developer team

 

Digivey is one of the few, if not the only touch screen survey package that has an in-house software developer team. Why this is important for you as a software user: Intimate knowledge of all software features and capabilities, instant response to customer questions, timely reaction to new requirements, and expert application engineering knowledge when you need it, and last but not least: a survey-savvy partner to discuss strategies for your projects with. The Digivey survey software keeps you on top of a trend instead of catching up with a trend.

 

Why survey data collection with touch screens:

Survey data collection with touch screens is fast and direct.Touch screens are fast, direct and intuitive. Moreover, in a public environment, touch screen interfaces are much more secure than other survey methodologies. With the use of vandal-resistant touch screens, the possibility of tampering with Digivey powered touch screens is virtually eliminated. The durability of modern touch screens is excellent. [+] More

 

Self-administered touch screen surveys:

Respondens literally line up to complete a Digivey touch screen survey.Customer Satisfaction and simple to complex opinion research surveys can be easily deployed for self-administered data collection. Digivey Launcher, the data collection module of the Digivey Survey Suite, has many options supporting self-administered surveys in unsupervised public areas; e.g. engaging interface, multi-language layers and language selection, continuous survey loop; pass word protection on several levels, auto-start capability for automatic power-failure recovery, and many more.

 

Interviewer-assisted surveys:

 Digivey Survey Software ideally supports survey data collection with tablet computers.

Digivey Launcher guides the interviewer through the questionnaire, automatically presenting the next question in sequence dependent on previous responses. Digivey powered interviewer-assisted surveys are fast, easy and efficient, effectively reducing workload to a bare minimum. A wide array of options are available for interviewer-assisted surveys, e.g. interviewers may change from continuous loop to single-survey-run, easily transfer data from the data collection station to the office, preserve the quality of data the data with security and data integrity related features, and much more. Digivey Launcher even provides brief statistics about the responses collected without interrupting the ongoing survey data collection process.

 

Who uses Digivey surveys?

 

Digivey survey software is suitable for a wide variety of industries.Any business or organization wanting to streamline their self-managed survey process can use Digivey touch screen surveys. Among Digivey users are: museums, zoos, aquariums, retail stores, health care providers, financial institutions, market research consultants, market research professionals/market research agencies, trade show exhibitors, trade show organizers, convention and visitor bureaus, tourist offices, restaurants, hotels, port of calls, airports, race tracks, casinos, and many more industries. Excerpt from our reference list:

 

... and many more fine educational institutions

 

... and many more fine organizations in all five continents

 

The streamlined survey process achieved with Digivey survey software provides actionable results at the touch of a button for any industry.